Protect Your Guests with TourShield
Comprehensive safety, medical assistance, and travel protection packages tailored for your hotel guests.
Partner With UsAbout TourShield by MyBHA®
TourShield is an elite guest-protection initiative brought to you by the Malaysian Budget and Business Hotel Association (MyBHA). It is purpose-built for Malaysian hotel operators who want to give their guests peace of mind without adding operational complexity.
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Insurance-backed Cover
Guest Insurance Protection is underwritten by Chubb Insurance Malaysia Berhad, one of the world's leading insurers.
Simple for hotels
Register interest, choose a package tier, and let our team handle onboarding.
Guest Insurance Protection
Also known as Care Guest, which is a personal accident cover underwritten by Chubb - included in Bronze, Silver, Gold & Platinum
SOS- Guest Safety Solution
Emergency solution are covered by Fastlane Emergency Resources Group Sdn. Bhd. T/A SOS Fastlane
HeyDoc- Telehealth Assistance Services
Health solution are covered by Heydoc Health Sdn Bhd
Summary of Packages
Select the tier that best suits your establishment's needs. Click any package to view its Summary Benefit and full Schedule of Benefit.
Bronze
- check_circleSOS Guest Safety Solution
- check_circleGuest Insurance Protection
Silver
- check_circleSOS Guest Safety Solution
- check_circleHeyDoc Telehealth Assistance Services
Gold
- check_circleSOS Guest Safety Solution
- check_circleGuest Insurance Protection
- check_circleHeyDoc Telehealth Assistance Services
Platinum
- check_circleSOS Guest Safety Solution
- check_circleSOS Guest Safety Solution Extended Services
- check_circleGuest Insurance Protection
- check_circleHeyDoc Telehealth Assistance Services
Partner Registration
Interested Hotel Registration — join elite hotels protecting their guests.
Policy Documents
Contact Us
Get in touch with our partnerships team.